Support
Have your order ID ready — it's on the confirmation screen and in your receipt email.
The support email address will be published here shortly. Until then, please use the corporate contact in the Imprint.
Corporate contact
+49 69 2000 9000TELEflash GmbH corporate line. Not a dedicated customer-support hotline.
Before you write
- Payment didn't go through? See failed payments.
- Charged but no credit? Read the Refund Policy.
- Questions about your data? See the Privacy Policy.